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amazon prime customer help/amazon prime cancellation

aubric84 on Community Forums - You can get refund after cancellation of Prime membership but it depends on the use. You can get Amazon prime refund only through the desktop browser. You can complete your cancellation process on your Amazon app and desktop both.

Let’s understand the process on various subscriptions.

How to get the Amazon prime refund if you are within the free trial period
These are very simple steps if you are already using the trial period and you want to cancel the membership.

Go to Amazon: Open Amazon website.
Complete the sign in: Sign in with your Amazon account.
Choose ‘your account’: Go to 'Your Account' under 'Account Settings'.
Select 'Manage Prime Membership': Now select ‘manage Prime membership’.
Click on 'Do not continue': Click on ‘do not continue’ option at the left-hand side of the page.
Once done you'll continue to receive Prime services until your free trial period ends. Then your membership will cancel, and your card won't be charged.

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