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bahja3 on Community Forums - The internet happens to be the major thing when it comes to Amazon. That’s high speed and consistent Internet connection is needed to download music, TV shows and video from the Amazon servers. Suppose you configure your Amazon to make use of the Wi-Fi at home when it is setup. If any issue downloading music or TV shows, then is most likely due to an issue with the Internet connection.

Before working hard to fix loading issues, try using the Internet on your phone or laptop. This will help you decide what went wrong during the course of elimination. you may also contact Amazon Support for professional diagnosis of your home network. If these other devices work perfectly on the same network, reset the Amazon Fire TV by disconnecting it and turning it off for 40 seconds. Please note that you do not need to use the Wi-Fi network for the Amazon feature. The Ethernet port on the back of the device allows you to connect directly to the router for faster charging.

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