https://www.ebaumsworld.com - Amazon positions itself as a customer-centric e-commerce platform that is committed to operational excellence, invention, and long-term thinking. While many customers have had a great experience shopping and selling on the platform, others have reported their disappointment with the Amazon customer service.

According to PissedConsumer.com reviews, the top Amazon support complaints are in regards to:

Difficulty getting through to the Amazon support.
Rude delivery staff.
Being put on hold for extended periods when customers contact Amazon via phone.
Mishandling of products by Amazon delivery men.
Items that are out-of-stock being listed as available.
Other common Amazon complaints include:

Poor quality or defective products.
Being overcharged especially on the Amazon prime membership.